Latest News-Somerset House Inn

Golden Retriever on beach in front of kayaksHello All,

We are thinking about you and hope you and your families are doing well.

We wanted to give you an update on the happenings in Massachusetts and Provincetown. Our Governor just issued an order keeping non essential businesses closed and stay at home orders in place till May 18, 2020. We hope at that time to be able to reopen but the Governor described businesses as opening in phases so we are not quite sure what that means. As information flows we will keep you informed. Provincetown issued an order effective May 1, 2020 that any one except for persons in an enclosed vehicle would be required to wear a mask while on Commercial Street from Bangs Street to Pleasant Street. Additionally masks are to be worn while in any enclosed business. There is an Recovery Coalition Group that is in place to advise the town manager on how to proceed when businesses and town begins to reopen. We share with you the current information and want everyone to remember that the situation is fluid and many things may change before your return to Provincetown.

We have made a few changes to our cancellation policy and wanted to share those with everyone. The adjustments to the policy are in bold type and there are 2 strikethroughs to show our modifications.

Cancellation Policy:

The following are a few adjustments to the current cancellation policy and will remain in effect until further notice.

You may transfer your 2020 reservation and deposit to the same period in 2021 keeping the same rate and ensuring the room of your choice. You may also transfer your deposit to another time of your choosing in 2020 subject to availability. Both options would be processed without penalty. Below you will find modifications to the days required to notify us of a cancellation from 21 days to 14 days and the additional terms of our cancellation policy.

More than 21 14 days prior to your arrival:
 
You may cancel, shorten or change the dates of your reservation and receive a full refund of your deposit minus a $50 cancellation fee.  
 
Less than 21  14 days prior to your arrival:
 
Deposits for reservations canceled are non-refundable unless we are able to re-let your room for your entire booking.  If we are able to re-let your room for your entire booking you will receive a full refund of your deposit minus a $50 cancellation fee. Should you need to shorten your stay no refund will be issued for the deposit on the canceled nights unless we are able to re-let all the canceled room nights. If we are able to re-let all the canceled room nights you will receive a full refund of your deposit minus a $50 change fee. 48 Hours prior to your arrival date:  No refund will be issued.
We’re sorry, but we can’t be responsible for illness, family emergencies, work conflicts or inclement weather. We recommend purchasing trip cancellation insurance available at a nominal cost from insuremytrip.com.
 
Please be assured we are putting some new protocols in place that are developed with the health and safety of our guests as a top priority. As far as the town, our beaches, restaurants, bike trails, shops, sunrises and sunsets-all that makes Provincetown special will all be here to welcome you back. We don’t know how things will be in the future but we are hopeful that things will be getting back to normal.
 
Stay safe, wash your hands and keep social distancing. We miss you and can’t wait to see you soon..
 
Dan, Bob & Bizzo

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